CONTACT/ PRACTICAL INFORMATION

For the well-being of all our holidaymakers, two areas have been created at La Clape Village:
– a pedestrian family area that is designed to be calm with the Cinema Cabins, Cottage Privilège, Cottage Cocoon, Cottage Pool, Cottage Seaview and Cottage Tribu.
– a young area at the entrance of the campsite for the joy of meeting friends with our Classik, Basik and Tithome ranges.

If the composition of your stay does not seem to fit in with the environment of the area, your reservation may be modified.

For example, if you are staying with friends to share social moments, we recommend that you choose accommodation in the youth area. If you book a Cottage Privilège, Pool or Cocoon, we will be forced to modify your booking by offering you another accommodation in the youth area.

No, we are not part of the VACAF scheme.

If you have chosen cancellation insurance, you have the right to a refund in any of the following conditions:
• death of a family member (direct ascendant or descendant)
• serious illness not known before departure
• COVID (isolation or positive case in one of those booked)
• your employer refuses to allow you annual leave
• No other reasons can be accepted (weather, lack of childcare, personal reasons etc.). You must send us proof that one of these conditions applies. If the relevant criteria are met, then you will receive a refund within one month. You will be refunded the cost of your stay, minus administration fees and the cancellation insurance fee.
Please note that if you have booked under the Black Friday special offer and chosen cancellation insurance, you will have the right to a credit note rather than a refund.

CottageParks is happy to welcome four-legged friends in both high and low season, with a limit of one animal per rental and with no limit for basic pitches. Dangerous dog breeds (French categories 1 and 2) are not allowed.
All dogs must have an up-to-date vaccination record.
Our Toutou dog bar lets you give your dog a drink or a shower, and you can also pick up some dog waste bags and a welcome leaflet filled with practical information for holidays with a canine companion (emergency numbers, activity guide, dog sitting services and more).

Minors not accompanied by a legally responsible adult are not admitted. ID must be checked at check-in and failure to do so will result in the cancellation of the booking contract.

Arrival time for rentals: from 4pm

If you arrive after 7pm, please contact the reception, by email at contact@camping-laclape.com or by phone at 04 67 26 41 32, to inform you of the procedure to follow.

Departure time for rentals: 10am
A “late departure” option is available for a fee, subject to availability, in order to leave later. Reservation is compulsory and must be made by telephone on 04 67 26 41 32.

For the Cocoon Cottages, Pool Cottages and Tribu Pool Cottages, we allow one extra child, provided they are under 2 years old. To be specified at the time of booking.

For all other rental accommodation, the maximum capacity of the accommodation must be strictly respected, whatever the age of the children. Indeed, the space is not sufficient to accommodate a baby, a child or an additional person.

The kit consists of :

• an umbrella bed
• a high chair
• a bathtub

You can rent a baby kit according to availability by contacting the Reception by e-mail at contact@camping-laclape.com or by telephone on 04 67 26 41 32.

Yes, the private pools in the Pool, Tribu Pool, Privilège Aqua and Seaview Family cottages are heated. The same applies to the shared pool in the Cocoon Cottages.